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We believe in the power of

belonging

Our all-in-one subscription commerce platform helps brands build lifelong relationships with customers


  • Build

    • Access to unmatched data and insights, one-on-one coaching and intuitive technology
    • Intelligent front-end design and development improves customer engagement
    • Customized product and offer set-up is easy to implement and scale
    • Sophisticated billing, dunning, fraud monitoring and address hygiene
    • Tested and proven upsell, cross-sell and save-the-sale strategies
  • Deliver

    • Multiple state-of-the-art fulfillment centers ship more than 10 million custom boxes a year
    • Global support network offers round-the-clock support via phone, chat, social media and email
    • Delight every member with personalized shipments and branded experiences
  • Learn

    • Real-time analysis and reports from our seasoned business intelligence team
    • Real-time access to order and shipment activity via our user-friendly mobile app
    • Actionable business insights enable quick decision-making based on the facts
  • “The smartest, most successful companies are using radically new membership models and subscription based formats to grow their customer base -- and explode their market valuation -- in the most disruptive shift in business since the Industrial Revolution.”

    Robbie Kellman Baxter,CEO, Peninsula Strategies and Author of The Membership Economy

How to make membership great

TAP INTO DECADES OF D2C SUBSCRIPTION EXPERTISE

With decades of experience in selling direct, we've fine-tuned our technologies and services to meet our clients' needs. As a spinoff of Guthy-Renker, we have built a wealth of historical IP data and algorithms that maximize performance and efficiency while extending the customer experience, including: billing cycles, pricing variance, collections, retention lifecycle and contact strategy.

GET TO KNOW CUSTOMERS INSIDE AND OUT

When we know what people want, we can connect in more meaningful and memorable ways. We offer mobile-ready access to streaming data, consumer insights and analytical tools, so brands can tap into the customer mindset.

KEEP MEMBERS COMING BACK FOR MORE

It's about delivering the ultimate experience to everyone. Our platform is designed to help brands make people feel like they’re part of the family, from the time they subscribe to the moment a package arrives at their door. We've designed our systems so your members can manage their memberships and subscriptions from anywhere.

SEAMLESSLY CONNECT TECHNOLOGIES AND SERVICES

Our focus isn't solely on the customer experience, it's on our clients' experiences too. From envisioning a membership program to putting it into play, our end-to-end integrated platform is easy to implement and scale as business grows.

TAKE MEMBERSHIP PROGRAMS TO THE NEXT LEVEL

Leverage our people, facilities, technology and partners to optimize your efforts so you can focus on building your brand.

Let's Talk

Fill out the form below to speak with a membership expert, request a demo or to learn more about OceanX.